The camera of IMILAB video doorbell is a fully upgraded 6P lens for a higher-quality display. The fully upgraded lens effectively reduces light refraction for clearer, brighter, and more detailed images.IMILAB video doorbell is equipped with high-performance self-driven IR night vision technology, which will turn on automatically at night or in low light to achieve a clearer night vision image.

 With built-in highly accurate Passive Infrared (PIR) and AI human detection technology, IMILAB Video Doorbell can precisely detect to identify humans from other objects and only send you an instant alert as soon as someone approaches your front door. That helps to reduce false alerts caused by vehicles, animals, small insects or plants.Customize the detection zone with your App to only monitor the area you care about. Set the trigger alerts when the visitor appears within 2m, 4m, 6m or 8m from the doorbell.
Set the video record time and the trigger time of appearing in the detection zone (5s or 10s) before sending an alert. Avoid false trigger alerts, saving overall power consumption and increasing battery life. Optimize the storage space.

FAQ:

After-sales

We offer 1-year after-sales service and free replacement within one year due to product quality problems.

Is the battery replaceable？

The battery is a built-in 5200mAh rechargeable lithium battery. Customers cannot replace the battery by themselves.

Can the doorbell be connected with other

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chime？

As our gateway is just a hub but not a receiver, therefore it is one-to-one. The Gateway has chime function, and the ringtone can also be changed in the App settings.

Can the doorbell be connected to 2 mobile phones?

A doorbell can only be connected to one mobile phone but you can share the device with other mobile phones. There is a device-sharing function on the App and other mobile phones can also download the app to use.

You can share the device. One device can support three mobile phone accounts to watch the video feed in real-time, receive alert notifications and adjust the settings of the doorbell together. You can also link Alexa to receive prompts and real-time streaming playback when someone presses the doorbell.

The accept shared accounts cannot share with others again and cannot upgrade device. Also, it can modify doorbell ringtones but cannot

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add custom ringtones.

What is the recommended height for mounting the doorbell?

Please place the doorbell at least 1.2m (48") high off the ground for optimal viewing results.

How to position your doorbell properly？

Placing your video doorbell properly is important in order to monitor the area you want. The proper positioning of your video doorbell depends on a number of factors including the layout of your yard, the distance from the front door to the street, objects within the Doorbell's field of view, the height of the door and more.

For better monitoring performance, follow the instructions to confirm the position.

1. Measure the height to place the doorbell so it can have a full view of visitors. Video doorbells typically need to be positioned higher than traditional doorbells . You can roughly test the view via the app. The doorbell has a 150° view angle, so you will need to test how to mount it for the best view.

2. Confirm the angle of view available for monitoring. As the doorbell integrates the monitor function, setting up a good angle for the doorbell viewing is important. If the angle of the doorbell's field of view covers the area outside your door, use the 15° Mounting Widget as a supplementary mounting bracket.

3. Find a good mounting spot. If you want to place the doorbell close to the sidewall, make sure the wall doesn't show up in the field of view. If it is too close to the wall, it will reflect IR light that makes night vision blurry.

How to mount the doorbell on brick wall？

The doorbell comes with a mounting bracket and you can install the mounting bracket with the screws and anchors included. Please make sure to set up the IMILAB App on your phone in order to check whether your doorbell camera is monitoring the area that you want to cover.

Does the doorbell connect to the Internet through the hub？

Yes, the battery doorbell connects to the Internet through the hub. It cannot connect to the router directly.

How far can the hub be placed from the router？

In theory, the hub can be placed 50ft from the WI-Fi router. The actual range will vary depending on a number of factors such as the thickness of walls, obstacles inside the house and the location of the router.

What is the maximum distance between the doorbell and the hub？

Usually, the hub can be placed 20-30ft from the doorbell.

The actual range will vary depending on a number of factors such as the thickness of walls, obstacles inside the house, and the location of the router.

The hub goes offline？

The hub connects to the router via WiFi connection, then doorbells can connect to the hub via their own WiFi.

Normally, the hub can be placed 20-30ft from the doorbells. The actual range will vary depending on a number of factors such as the thickness of walls, obstacles inside the house and the location of the router.

If hub goes offline, most likely your hub disconnects from the Internet. Here are some tips for you:

1. Please check if the power adapter are inserted firmly; If yes, the hub status LED will lit.

2. Please check if your router can access the Internet successfully.

3. Please try to restart the hub by remounting the power adapter.

4. If the above operations cannot solve it, please try to remove the hub connection and reconnect the battery doorbell again.

How long does the fully charged battery doorbell last？

In most common scenarios, a fully charged doorbell can last for 180 days. Battery doorbell test was done in the following conditions:

– Temperature: 68°F (20°C)

– 10 motion detections per day （5 during the day and 5 at night）

– Recorded for 15 seconds each time motion was detected

– 1 voicecall per day ( last for 15 seconds)

– Standby power consumption was included during the usage time

Battery life varies, depending on the number of times motion is detected, recording time duration, and environmental temperatures.

How to make your battery doorbell last longer？

First, let's take a look at the main factors that may impact the battery consumption:

1. Internet signal

A steady connection will improve performance and battery consumption.

2. Position of your doorbell

If your doorbell has a street-facing view, frequent triggers are more likely.

3. Live streaming

Each time you use the live view to look or speak through your doorbell, power consumption will be required.

4. Weather conditions

At temperatures below 40°F, lithium batteries are less effective in maintaining a charge.

Please consider all the above factors if you are experiencing unusual high levels of battery consumption.

Helpful Tips:

1. Manage the App settings and installation

If your doorbell is registering high activity levels, you can try making the following changes:

Change the detection mode of your doorbell.

Choose the proper mode to exclude irrelevant motion events

Steps in App: "Settings"-> choose "Home monitoring" -> choose "Detection Mode"

Adjust the sensitivity settingof your doorbell.

Adjusting the sensitivity level to exclude irrelevant motion events and reduce the number of false alerts.

Steps in App: "Settings"-> choose "Home monitoring" -> choose "Detection Sensitivity" -> reduce the level

Configure suitable activity zones

It is a helpful way to exclude irrelevant motion events and to reduce the number of false alerts.

Increase the retrigger interval

Steps in App: "Settings->choose "Home monitoring" -> choose "Retrigger Interval" > increase the "Retrigger Interval"

Adjust the direction/angle with the help of 15° mounting wedge

This way is to reduce the number of unnecessary motion events (use the Mounting Wedge provided).

Mount your doorbell on a side wall

If your door is facing the main street and always has huge traffic, it is recommended that you mount or install your doorbell on a side wall to avoid facing directly to the street.